Why: The Wireless Repair Roundup is the first industry event for mobile repair. This two-day event will support mobile repair technicians, stores, and brands through training, education, and speakers from all over the wireless eco-system.
New partnership will leverage shared expertise to advance industrial 5G certification.
Reverse Logistics and Service Quality The CTIA Certification Reverse Logistics and Service Quality (RLSQ) program establishes the gold standard for the repair and refurbishment of pre-owned wireless devices. It is the product of collaboration between wireless carriers, device manufacturers, insurance companies, and leaders in reverse logistics. Our working…
Authorized Service Centers WISE Authorized Service Centers demonstrate a commitment to excellence that aligns with the standards set forth by the Policies and Procedures for WISE Authorized Service Centers. This document defines the facility requirements and processes to become a WISE Authorized Service Center (ASC) for the repair, refurbishment, and…
Device Certification Programs CTIA Certification proudly operates 7 device certification programs covering everything from battery quality to cybersecurity for Internet of Things (IoT) devices. Our trusted programs, which keep pace with the curve-setting work done by our Working Groups, set the global industry standard for device durability,…
Wireless Device Grading Scales & Wireless Device Triage Criteria and Definitions Wireless Device Grading Scales The CTIA Certification Wireless Device Grading Scales Criteria and Definitions document defines the industry standard for grading aftermarket wireless devices. It allows buyers and sellers of devices to utilize a common grading definition throughout…
Wireless Industry Service Excellence (WISE™) WISE™ Certification is the industry-recognized standard for device repair globally. The program supports companies focused on building consumer confidence while supporting the device repair eco-system. Our network of global partners delivers integral services supporting WISE Certification programs, improving the service technician’s skills and knowledge that…
HARMAN Spark, offered exclusively through AT&T, was tested at the Ericsson Device and Application Verification lab in Richardson, Texas Washington, D.C. – CTIA, the wireless industry association, announced that it has certified the first device, the HARMAN Spark, through its Internet of Things Cybersecurity Certification Program. The aftermarket connected car…
Washington, D.C. – CTIA, the wireless industry association, today officially began accepting Internet of Things devices into the CTIA IoT Cybersecurity Certification Program. The program protects consumers and wireless infrastructure, while also creating a more secure foundation for smart cities, connected cars, mHealth and other IoT applications. “The CTIA IoT…