Reverse Logistics and Service Quality
The CTIA Certification Reverse Logistics and Service Quality (RLSQ) program establishes the gold standard for the repair and refurbishment of pre-owned wireless devices. It is the product of collaboration between wireless carriers, device manufacturers, insurance companies, and leaders in reverse logistics. Our working groups establish standardized device grading criteria and definitions, and certification requirements for device repair facilities.
Delivering the standard for the aftercare of mobile devices
Download a one-pager on how RLSQ sets the standard for the aftercare of wireless devices.
CTIA Certification working groups are the foundation of our certification programs. This global network of operators, service providers, device manufacturers, test labs, and many others, solve industry challenges, enable new efficiencies, and hold the wireless industry to the highest standard.