Effective: November 24, 2020

CTIA Certification LLC (“CTIA Certification” or “we” or “us” or “our”) has created this Privacy Policy in order to demonstrate our firm commitment to your privacy and security. This Privacy Policy applies to all visitors of our website and users of our services. To better protect your privacy, this Privacy Policy explains our online information practices and the choices you can make about the way your information is collected and used by CTIA Certification. We encourage you to read the entire Privacy Policy so you fully understand how we collect, use, and store your personal information.

Information We Collect

We collect information about you in two ways: 1) information you provide to us, and 2) information we collect automatically through cookies.

Information You Provide

We receive information that you voluntarily enter on the websites and databases owned or administered by us, or otherwise provide to us. For instance, when you subscribe to our newsletter and provide us with your email address. Whenever you provide information to us, we may use that information to communicate with you about your use of our services (including any relevant service updates) and our website.

Cookies

When accessing this website, we use cookies to improve our service, including to help us verify your identity and remember your email address, settings, and preferences so that you do not have to enter the same information each time you visit our website. You have choices with regard to the use of cookies and can block cookies by disabling them in your browser. You do not need to have cookies enabled to access our website, but without cookies, certain features may not be available.

Information We Share

We use vendors and service providers for a variety of business purposes to help us offer, provide, and bill for the services we provide. We may share your information with third party vendors and service providers when it is necessary for them to perform work on our behalf. We do not sell, rent, license, or lease your information to third parties.

Information Security and Data Retention

We have technical, physical, and administrative safeguards in place to help protect against unauthorized access, use, and disclosure of the information that we collect or store, including your contact and payment information. Our employees are trained on the importance of protecting privacy. Under our practices and policies, access to sensitive information that could be used to identify you as an individual is authorized only for those who have a business need for such access, and sensitive information is retained only as long as necessary for business, accounting, tax, or legal purposes.

Although we work hard to protect the personal information that we collect and store, no program is 100% secure and we cannot guarantee that the safeguards we have in place will prevent every unauthorized attempt to access, use, or disclose your personal information. If you become aware of a security issue, please contact us at support@ctiacertification.org. We will work with you to address any problems.

Third-Party Links and Websites

Please note that we are not responsible for the websites, apps, or services of third parties. Our website may contain links to third party websites, apps, or services. The collection, use, and disclosure of information that you provide to those third-party websites, apps, and services are not governed by this Privacy Policy.

Your Choices & Controls

You have control over the information that you receive from us. If at any time you want to opt out of any mailing list, you may opt out directly through the Unsubscribe link found in the footer of emails. If you wish to change, update, or delete information that you have provided to us for any reason, please contact us at support@ctiacertification.org to make those changes.