This program brings together wireless network operators, third-party logistics companies, parcel shippers, remanufacturing service facilities, service retailers, and device OEMs to share best practices and opportunities for innovation across the wireless industry’s supply chain.
Supply Chain Programs
Reverse Logistics & Service Quality
CTIA Certification’s RLSQ program convenes members representing the entire reverse logistics community to establish standards and best practices for the aftercare of wireless devices. This program sets the bar for quality and service throughout the industry including common device grading definitions and methodology, and certification for technicians and repair facilities.
We welcome new opportunities for collaboration, which has always helped us solve problems, establish best practices, and set the gold standard for the wireless industry. Please reach out if you would like to participate in a working group or have other questions!